There was also no garauntee you get up to the summit even if you purchased summit access. When you get on the tower, you are in your own…the guide admitted that to us and she encouraged us to take the refund as we had already received most of ‘the tour’ while waiting in line. In the lineup they show you crappy old photos from a binder and regale you with ‘fun facts’.

I’m not going back to Paris within the next year! So I’m out $70 for nothing. The company told me they can only refund the tower portion and I can use the cruise tickets for one year. It was our last day in Paris, and due to the late opening, we were late for our lunch reservation (Substance…highly recommended) and thus couldn’t use the cruise tickets. Our tickets were for the tower and the river cruise. However, I only got a refund of $170 (Canadian dollars) when I paid $240 (for 2 people). Our tour guide offered refunds which our entire group took advantage of as she said we can just buy the tickets at the window…which we did. The day of our tour, the tower decided to not open until 11am due to labor disputes…welcome to France. With the website telling you the tower is sold out, you think these expensive tours are your only option. These tours gouge you with highly marked up tickets. Tickets are available same day walk up for 20 euro. If you go to the tower website, it looks like they are sold out…but that is just for online tickets.

This tour/activity will have a maximum of 25 travelersĪbsolutely brutal.

If it’s canceled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund

This experience requires a minimum number of travelers.

If it’s canceled due to poor weather, you’ll be offered a different date or a full refund This experience requires good weather.

You MUST arrive on time for your tour in order to receive your boat tickets as they are distributed during check in. Tickets are valid for a year and can be used at any time following your Eiffel Tower tour. Seine river cruise tickets included ONLY IF Cruise option chosen at checkout.If the summit closes at discretion of Eiffel staff at the time you receive your tickets, you will receive a partial refund for the summit portion of the ticket. Summit access included only if chosen at checkout.The first level of the Eiffel Tower has more exhibits, a glass floor, and occasional pop-ups. Afterward, feel free to explore the other two floors on your way down. Per Eiffel Tower rules, if you upgrade your tour to see the summit, you’ll need to visit the summit right after the guided tour ends.Luggage may not be permitted by discretion of Eiffel Tower staff.There will be a break for lunch (lunch is not included but your guide can show you where to buy food). If you choose the option for the 7-hour Full Day tour, you will have a guided tour to the summit by elevator, a narrated bus ride to Notre Dame (which includes a 24-hour ticket that you can continue to use after the tour), a guided tour of the exterior of Notre Dame, entry to the Archeological Crypt, and a guided tour of the Latin Quarter ending in the Luxembourg Gardens.The wait time to purchase tickets can be up to two hours or more, but rest assured that your guide will keep you entertained and provide insightful information about the Eiffel Tower while you wait in line together. Your guide will purchase the tickets for you after you arrive. This tour doesn’t include skipping the line.Confirmation will be received at time of booking.

Eiffel tower summit tickets